Covid-19

We are still open for online orders! However there maybe a delay in dispatching packages as we reduce the amount of trips to the post office. Thank you for your continued support and understanding

Shipping Policy

Purchasing silver accessories from us?

Here is our shipping policy explained 

  • All orders are shipped with Royal Mail 

  • We currently do not sell outside of the UK

  • We aim to pack and dispatch the purchase within 3 working days (Longer dispatch time may occur during lockdown)

  • Once your order has been dispatched you will receive a shipping confirmation email

  • Please note the estimated delivery time is a guideline and is not guaranteed. Please allow up to 10 working days for delivery 

  • Our working days are Monday to Friday

  • To ensure a smooth delivery please supply us with your full name and address

PRIVACY & SAFETY

We take privacy protection very seriously, and we truly respect the privacy of our customers. Please take a read below before making any purchases.

 

The information that we collect, such as your name, contact details, delivery and billing address will be used for the services you pay for and internal record keeping. In the event of any further customer assistance that is needed, we may contact you via the details you provide.

 

A security technology is put in place by our website provider WIX.com, to ensure safety when purchasing from our website. Your data maybe stored through WIX.com data storage, databases and general WIX applications. The data will be stored on secure servers behind a firewall.

 

Our payment provider Stripe will also collect and process your data to complete your transaction. We use their technology to enable customers to safely pay for our products in a PCI compliant way. 

 

We may use Google analytics to asses the progress of our site, for example to track website visits and page popularity. For more information on how Google analytics use your data please visit - 

 

https://support.google.com/analytics/topic/2919631?hl=en&ref_topic=1008008

 

We reserve the right to change or modify this privacy policy at any time. Any changes made will be effective immediately upon publishing on our website.

PAYMENT METHODS

- Credit / Debit Cards